Customer Service - ALLOGA (NEDERLAND) B.V.
Customer Service - ALLOGA (NEDERLAND) B.V.
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Summary
Posted in:About this vacancy
Customer Service Specialist
Challenges you to: correctly process the daily order flow, manage stock, invoice and prepare reports. At the same time you check the warehouse management system for irregularities and you take care of the complaints. In summary, you use your insight into logistics processes when it comes to:
- The supervision of the shipments. Both international and national.
- Differences. You register them and convert them into a report for your manager.
- Compliance with all agreements made. Think of agreements about the procedures in which you take into account quality, efficiency, costs, goods properties, charges and numbers.
- Contacts with all internal and external clients. You ultimately provide the optimal service.
- The good cooperation with the other departments.
- All prices in the warehouse management system. You ensure that the most recent prices and debtor data are included.
Alloga Nederland is the logistics service provider of Alliance Healthcare Nederland and together they form part of Walgreens Boots Alliance. Alloga has a very extensive specialist network in more than 20 countries and focuses entirely on the total logistics services of the healthcare sector. They have become a real partner when it comes to storage, distribution, secondary packaging, labelling, invoicing and cash management. As specialists in this branch of sport, they know the healthcare market like no other and operate within the strict rules of local and international legislation.
- Excellent employment benefits
- Mbo-4/hbo degree
- About 2 years of work experience, gained at an international organization where you had to deal with similar customer service activities.
- Excellent command of the Dutch and English language, both verbally and in writing.
- Know-how of MS Office, warehouse management systems and order entry systems. Do you supplement this with knowledge of Manhattan ILS and AX Dynamics? Then you definitely have an edge.
- A customer-is-king mentality. You are truly customer-oriented and work equally hard for every customer.
Joris is happy to help you.
The steps to a successful match
Application
If you respond to an appealing job opening, the consultant will contact you to schedule an exploratory meeting in the next few days.
Analysis
Together with the consultant, you determine whether your profile is a good fit for the position. You also assess whether your ambitions are aligned with the direction of the organi…
Initial interview
If the fit is right on both sides, there will be a first-round interview with your potential new employer in the next two weeks.
Follow-up interview(s)
Depending on the process, the consultant will invite you to the next round(s) of interviews and possibly an assessment center.
Offer
If you are selected for the position, you will receive an attractive job offer. We will be happy to advise you on realistic terms of employment.
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